How to Get the Best Video Playback Performance

If you are viewing any of our videos and want to improve their playback performance, please follow these best practices:

  1. Videos require the Adobe Flash Player (at least version 9). Get the latest Adobe Flash Player.
  2. Videos play on any browser that supports either Adobe Flash or HTML5.
  3. Internet connection speed should be at least 5 megabits per second.
  4. If you are experiencing slow response:
    • Clear browser cache
    • Make sure your web browser and Flash player are up to date.
    • While you are watching the video, right-click in the video and choose either Switch to HTML5 or Switch to Flash in the dialog box. The video will restart.
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